Last update: February 28, 2022
We, WAVE Corporation (hereinafter “Company”, “we”, “WAVE”, “us”, or “our”) have established the following Privacy Policy to actively guarantee the User’s right to control one’s own personal information based on Article 30 of Personal Information Protection Act, and to handle related issues in a fast manner.
We may modify our Privacy Policy from time to time for various reasons including to improve our privacy practices, to reflect changes to our Service, and to comply with relevant laws. This Privacy Policy was first released on February 28, 2022, and was last updated on February 28, 2022,.
Previous version of Privacy Policy can be found below: No releases before this version yet.
This Privacy Policy explains how we will process and safeguard your personal information, and the rights and choices you have with respect to your personal information. This Privacy Policy applies to: personal information you provide us when you use the WAVE App (“App” or “Service”), personal information about you provided by other users of the Service, optional services made available within the WAVE App, and other apps that integrate with or work in conjunction with the WAVE (Collectively “Apps”); personal information we collect when you visit websites maintained by us relating to our Apps (“Websites.” Apps and Websites are collectively referred to as “Services”); and. If you are using the Service outside of Korea, the English version of the Privacy Policy shall be applied.
What Personal Information Does WAVE Collect?
To provide you Services, WAVE collects, uses, and transfers the following types of information:
Information Concerning Your Account
When you create a WAVE account in order to access the Services (an “Account”), you may choose to create an Account using your phone number, Google or Facebook Account.
WAVE will ask you to provide your Account information(phone number, Google, Facebook). This information is necessary because we may send a text message via SMS to the phone number you provide, as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of or abuse of Services. We may also use your registered phone number to provide you important information about our Services.
Device Information and Access Logs When You Use Our Service
When you use Services, we may obtain and maintain certain electronic identification or log data that is automatically provided by your device such as: device type, OS type, IP address, browser information including type and language settings, device identifier, cookie data, advertising identifier or mobile application identifier.
This information is necessary as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of, or abuse of, Services, as well as to provide you with customized options, and optimize the Service for your device. Also, please note that a third party advertising identifier may be associated with your Account through our internal identifier.
Information on How You Interact With the Service, Such As Your Preferences
We may obtain information that are unable to identify an individual such as specific profile information including your country of residence and preference. Also, WAVE may collect information on your usage of the Service and how you interact with the App/Website (Conformity, Conformity time, Concurrent connection history, SMS, Regional usage, Device and connection information, IP address, Device features, Bandwidth, Page view statistics, Network type and Traffic within the App/website). This information is used to prevent fraudulent usage of the Service and to improve the Service.
Information to Prevent User’s Damage
Information such as usage records and related evidence may be collected in an automated manner through reports from affected users, etc., in order to block and prevent actions that may harm other users against the law or Terms Of Use. In the event of another user’s report, the information stored on the device of the reporting user or the other party’s device(such as usage screen, conversation history, etc.) may be transmitted to the server designated by the Company, and based on this, it is determined whether the user has violated laws and terms of conditions, and take appropriate measures as needed. The above information will be deleted after the objective has been achieved.
What Other Information Might WAVE Collect?
To improve the quality of Services, we provide additional functionalities, including the ability to access your Account from multiple devices, help you find friends via the Service, and to make Services more efficient, usable and enjoyable. If you choose to use such functionalities, or choose to use your Account on multiple devices, we may ask you to provide the following information:
Username
In order to make it easier for your friends to find you within the Services, you should assign a Username (a “Username”) to your Account, and allow your friends to find you through your username. – it does not have to be your real name, and you may also randomly set your Username with a combination of lowercase letters and a few special symbols.
Contact Phone Numbers in Your Address Book [OPTIONAL]
To make it easier to find your friends using Services, you can use the “Find Friends from Contact” feature in the WAVE App. If you choose to enable the feature, we will collect the phone numbers in your mobile device’s address book, and enable you to add friends in the Services who have consented to being found via their phone number. We will collect information from only the phone number fields in your mobile device’s address book; we do not collect contact names or any information from other data fields. As noted above, if you choose to provide us with your phone number, other users may be able to find you using the “Find Friends from Contact” feature.
If you would like to invite individual friends or contacts to connect with you using the WAVE App, you may send them invitations directly via SMS, E-mail or via various applications installed within your mobile device. When you use the invitation function in the WAVE App, we will access your address book to identify your friends. After your friend(s) have been identified, you can send invitations directly to individual friends and contact them via SMS or e-mail on your mobile device phone. WAVE does not automatically send invitations as part of the Invite Friends feature.
Contact Information for Customer Support [OPTIONAL]
There may be circumstances in which you might wish to contact us to seek our customer support. If you contact us via our Customer Center feature in the WAVE app, or by other means, we may obtain and maintain any information you choose to provide, including your name, contact info such as your email address, phone number, as well as information about your mobile device or personal computer such as its device type, and OS type. We will use this information to address and investigate the issues you have raised, to provide you support, and to improve our customer support service. We may process this information in connection with the assistance you have requested, the administration of your Account, and retain this information in accordance with the provisions of this Privacy Policy.
Information and Reports on Errors
In case of Service crash or shutdown, WAVE may collect information on error reports to investigate the error and to improve the Service stability for future release. Generally, these reports do not or only partly include Personal Identifiable Information. As part of these error reports, we receive information on Device type or version, Device Identifier, Time of error occurrence, Functions in use and Application program status on time of error. We do not use the information for purposes other than to investigate and fix errors.
Outbound Link
If you have accessed a third-party provided website, product, or service within the Service, the third party may also collect information about you. For more information on how they use the information collected, please refer to the third party's Privacy Policy (4.e). This Privacy Policy does not apply to the exchange of information between you and any third parties.
Collection of information upon User Reports
Information on each user’s account at the time of clicking the user report button, user’s capture screen, reporting user and other users’ accounts (3. a. i.)
Information on legal representative for the consent of legal representative (name, gender, date of birth, phone number, telecommunications service provider, citizen/foreigner, connecting information (CI), duplication information (DI))
What About Information I Create About Myself and Share With Others?
User-Generated Content [OPTIONAL]
The Company may collect and utilize user-generated contents (photos, usage of contents, screenshots, opinion and others).
In addition to the information described above, you may choose to set your profile information (e.g., username, “display name,” profile picture) and show who you are to other WAVE users within Services. Furthermore, you may choose to create “user-generated content” such as photos, videos, and share this user-generated content with other users. You may choose how much or little of your user-generated content to share, and with whom you share it, when you create messages by selecting the recipients of your user-generated content and/or through the privacy settings in the WAVE App.
Please note that the profile information and user-generated content you share with others can be copied, stored, or distributed by the recipients and potentially accessed by unintended third party recipients due to the nature of digital data. We encourage you to be very attentive and cautious when you generate and share your personal information or content with others.
How Does WAVE Use My Information?
To provide Services and any Additional Services, WAVE, as a data controller or joint data controller, uses your personal information for the following purposes in accordance with this Privacy Policy:
When we collect personal information from users, we will notify you of the purpose of use more specifically through various means, and such notice shall take precedence over the general purpose of use.
How Does WAVE Protect My Personal Information?
We use database and security protocol that Google, Inc. Amazon Web Service provide to protect Users’ personal information.
Because no method of electronic transmission or method of data storage is perfect or impenetrable, we cannot guarantee that your personal information will be absolutely safe from intrusion during transmission or while stored in our systems.
To protect Users’ privacy and confidentiality of your personal information, we also need Users’ help. Users may not not share accounts with others, and if there is suspicion of fraudulent use of your account or other security violations, please contact our Customer Service.